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Delivery & Shipping

FREE Domestic Shipping for orders above $60,

FREE International Shipping for orders above $100.

 

We at Dainty and Bold are committed to provide quality jewellery pieces to you and carefully inspect and package each piece before sending them off to you. Please note that special gift wrap services with enclosed personal messages services are available, just email us at hello@daintyandbold.com.

After you complete your purchase, we will organise for your order to be dispatched as soon as possible. We will notify you via email when your order has been confirmed and updated, and include a tracking number to track your parcel’s progress. Orders will be shipped within 2 business days upon receipt of payment. All orders will be sent to the shipping address that you provide at checkout.

We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

 

DOMESTIC SHIPPING

We offer FREE domestic shipping for orders above $60. All domestic orders can be tracked, you will be provided a tracking link  once your parcel is dispatched. 

Delivery Option

Delivery Time

Orders over $60

Orders under $60

Australian metropolitan areas

2-3 Days

Free

$10

Australian rural areas

4 Days

Free

$10

 

INTERNATIONAL SHIPPING

We offer FREE international shipping for worldwide orders above $100. Your parcel will reach you within 3-20 working days depending on your location. You will be provided a tracking code that tracks your parcel along its journey to you via email once your parcel is dispatched. 

 Orders over $100 Orders under $100 
 Free  $25

 

ESTIMATED DELIVERY TIME 

Estimated delivery times are only to be used as guide and it is important to note that delivery times commence from date of dispatch.

Destination Countries 

Estimated DeliveryTime 

(Working Days) 

Australia 

2-3*

USA

15

Canada 

20

Europe (UK, France, Netherlands, Spain, Germany, Italy)

4-12

Malaysia

2-3*

Singapore

7

Brunei, Hong Kong, Thailand, Japan, Vietnam, Indonesia, Philippines

4-10

UAE

4-12

New Zealand

3-10

*Please note that the above is only a guide for estimated delivery times, the actual delivery times may vary as we may despatch your parcel from either our Sydney HQ or our international base depending on the availability of the pieces you picked. We will send you an estimate delivery time message along with the tracking information when we process your order. If you need to know the actual delivery prior to placing your order, please contact us via email. 

Actual delivery times can vary based on external factors that is out of our control e.g. Force Marjeure, or delays caused by destination custom clearance processes, local duties and taxes, and items that are lost in transit. Unfortunately, we cannot be responsible for such delays but we will do our best to help, just email us at hello@daintyandbold.com 

 

EXCHANGE RATE

All orders will be charged in AUD (default currency) or any currency you choose from the dropdown option  right with the final transaction charge to your account varying due to exchange rate fluctuations.

 

INTERNATIONAL TAXES AND DUTIES

Any International Taxes & Duties are payable by yourself. However, Dainty and Bold will utilise the best methods to minimise costs of taxes/duties/customs & freight wherever possible to optimise your shopping experience with us.

 

IMPORTANT INFORMATION:

  • Orders made on weekends and public holidays will be dispatched the next business day.
  • The courier may require a signature upon receipt of delivery. If you are not available at your nominated delivery address, the courier may leave a calling card in your mailbox to let you know you have missed a delivery and where it can be picked up. This applies to standard Australian deliveries.
  • Please note that you can only change your shipping address before your package is dispatched. Please email us at hello@daintyandbold.com and quote your order number and we will do our best to help you out.


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